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</o:shapelayout></xml><![endif]--></head><body lang=EN-CA link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Dear Friends<o:p></o:p></span></p><p><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a href="https://s3.amazonaws.com/ideo-org-images-production/documents/9/original/20120323_Final_Small-1.pdf">https://s3.amazonaws.com/ideo-org-images-production/documents/9/original/20120323_Final_Small-1.pdf</a></span><br><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><br>Here is a report from IDEO on user perspectives on cookstoves in which you may be interested<o:p></o:p></span></p><p><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards<o:p></o:p></span></p><p><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Crispin<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>