<html><head><meta http-equiv="Content-Type" content="text/html charset=iso-8859-1"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">All,<div><br></div><div>Missing from this list of question are a number of items:</div><div><br></div><div>1. Does the "customer" want to help the environment?</div><div><br></div><div>2. Does the "customer" want to have a lower cost of fuel?</div><div><br></div><div>3. Does the "customer" want to increase crop yields and thus income?</div><div><br></div><div>4. What is the NET NET cost to the "Customer" if we take into account lower fuel costs and higher income from increases in crop yield?</div><div><br></div><div>5. What if the customer does not know of some key benefits? How can they then want them? Education is key to making a well informed decision. Where is this in the metrics?</div><div><br></div><div>A problem I have is that we are much more than customers. We are also citizens. To only see people as customers is fraught with limitations and loaded with assumptions.</div><div><br></div><div>What if we taught people to make their own stoves from open source designs? Is it a requirement that stoves have a profit rent built in? Three stone stoves do not. If there is a profit rent, is the profit kept in the local area or exported as a tax to the the "first" world? I have no problem with local artisans making a profit as long as the profit stays in the local economy to build the local economy. </div><div><br></div><div>Regards,</div><div><br></div><div>Jock</div><div><br></div><div><br></div><div><br></div><div><br><div><div>On Apr 8, 2013, at 1:40 AM, Kevin <<a href="mailto:kchisholm@seaside.ns.ca">kchisholm@seaside.ns.ca</a>> wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite">
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<div><font face="Arial">Dear Paul</font></div>
<div><font face="Arial"></font> </div>
<div><font face="Arial">I would like to suggest a different way of looking at
things.... look at a stove through the eyes of the customer.</font></div>
<div><font face="Arial"></font> </div>
<div><font face="Arial">(The "Customer" is the person or Organization that pays
the Manufacturer for the Stove.)</font></div>
<div><font face="Arial"></font> </div>
<div><font face="Arial">The fundamental question should be: "What does the
Customer want?"</font></div>
<div><font face="Arial"></font> </div>
<div><font face="Arial">Does the Customer want the stove to produce
biochar?</font></div>
<div><font face="Arial"></font> </div>
<div><font face="Arial">Does the Customer want the stove to have the least fuel
input to accomplish a stated task?</font></div>
<div><font face="Arial"></font> </div>
<div><font face="Arial">Does the Customer want to minimize products of combustion
vented into the living space?</font></div>
<div><font face="Arial"></font> </div>
<div><font face="Arial">Does the Customer want the stove to provide a space
heating benefit for the stove user?</font></div>
<div><font face="Arial"></font> </div>
<div><font face="Arial">Does the Customer want a stove that requires extended burn
times between refuelling, and a minimum of attendance?</font></div>
<div><font face="Arial"></font> </div>
<div><font face="Arial">Does the Customer want a single firing rate throughout the
burn, OR, a "Two Level Firing Rate capability, OR a large range of firing
capabilities?</font></div>
<div><font face="Arial"></font> </div>
<div><font face="Arial">etc....</font></div>
<div><font face="Arial"></font> </div>
<div><font face="Arial">"Efficiency" is basically a measure of "Resource Input to
accomplish a desired task"</font></div>
<div><font face="Arial"></font> </div>
<div><font face="Arial">It is not the purpose of "testing" to promote a particular
technology or philosophy, but rather, to measure the effectiveness of
accomplishing a given task of importance to the Customer..</font></div>
<div><font face="Arial"></font> </div>
<div><font face="Arial">"The Customer is the King." Proper Testing Protocols
should allow a Customer to test a range of stoves, under a variety of
circumstances, so that he will be able to select the stove that best meets his
requirements.</font></div>
<div><font face="Arial"></font> </div>
<div><font face="Arial">Best wishes,</font></div>
<div><font face="Arial"></font> </div>
<div><font face="Arial">Kevin</font></div>
<div><font face="Arial"></font></div></div></blockquote></div><br></div></body></html>