[Gasification] Positive experience with APL's sales engineers

[David Coote]

On 1/02/2013 7:00 AM, gasification-request at lists.bioenergylists.org wrote:


Picking up on the comments about APL's pre-sales, I'm doing a research 
project as part of which I'm looking at using small-scale, woody biomass 
gasifiers for an Australian rural industry. I've asked the APL sales 
engineers a lot of questions (by email) covering a wide range of topics. 
My experience has been very positive. They've been very helpful, quick 
to respond, provided me with a lot of relevant and useful information 
and if they weren't sure about something they said that this was the case.

My two bob's worth

David

> ------------------------------
>
> Message: 11
> Date: Wed, 30 Jan 2013 22:54:09 -0800
> From: jim mason<jim at allpowerlabs.org>
> To: Discussion of biomass pyrolysis and gasification
> 	<gasification at lists.bioenergylists.org>, 	Andrew James-Buehler
> 	<andrewsownemail at email.com>
> Cc: Gasification at bioenergylists.org
> Subject: Re: [Gasification] Power Pallet
> Message-ID:
> 	<CAB5Uy2wxZ0GYzNXQOCCu3U-81JJEO5efQOn2L66aX-CFiywfEg at mail.gmail.com>
> Content-Type: text/plain; charset=ISO-8859-1
>
> On Wed, Jan 30, 2013 at 2:59 PM, Andrew James-Buehler
> <andrewsownemail at email.com>  wrote:
>    
>> Hullo all,
>>
>> I am looking for an off grid power supply, and came across this power pallet
>> from the US.
>>
>> http://gekgasifier.com/gasification-store/gasifier-genset-skids/
>>
>> Does anyone have any hands on experience with these? Are they as good as
>> their web site claims? I have easy access to abundant hardwood sawdust and
>> shavings from a local timber mill, and would like to set this, or a similar
>> unit up on a continuous feed arrangement. Any suggestions there anyone?
>>
>>      
> andrew,
>
> it is likely difficult for many here to be dispassionate in assessing
> the power pallet and gek as the project originally grew out of this
> list.  i learned gasification here, and much of the design ideas that
> ultimately led to where things are today were debated here and on the
> yahoo wood gas list ad nauseum.  most everyone here has been a
> contributor in some manner, and without all of the collected, all this
> never would have happened.  it was and has been a very public design
> process.
>
> this has paused a bit too much lately as we've had to also learn how
> to scale manufacturing, as well as run a business and not have dropped
> customer cycles like it seems you experienced.  sales and support
> interactions when you are at 100s of customers is very different than
> when you are at the first one or two we've learned.
>
> all these things are hard for creative and engineering types.  it's
> had us in its grasp for nearly two years now.  but happily these
> systems work reasonably now, so much of the talent in the bldg is now
> back on more fundamental engineering cycles and related improvements.
> its been very satisfying for many in the bldg that manufacturing and
> business is finally not consuming all available resources, and r&d can
> take the front burner again.
>
> i'll be surfacing this process again in the near coming months.  in
> the next two quarters we have on the dev dock finally finishing cheap
> and legal grid tie system, a native chp, and finally a meaningful
> integration of biochar separate of just calling the charash at the end
> biochar.  that, and lots of new things in the reactors are coming to
> deal with more problematic fuels.  and no, currently, we cannot
> meaningfully run rice husk or other granular fuels.  also, we plan to
> do 4 more of the 100kw powertainers in 2013.  the data from minnesota
> is good.  the powertainer is now back in berkeley until april if
> anyone wants to see it.
>
> we have open houses the first friday of each month in berkeley.  this
> is a good time to come and see the machines in person.  the next one
> is feb 8th.
>
> i apologize if you had a note dropped or call not answered.  there are
> three full time people on this and it is still not enough.  if you get
> annoyed and want to call me directly, my mobile is 510.812.3656.
>
> thanks,
>
> jim mason
>
>
>
>
>
>
>    
>>
>> Many thanks
>>
>> Andrew
>>
>>
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>>      
>
>
>